Shipping policy

For In stock items orders are usually processed within 2 business days

We use Australia Post as well as courier partners for shipping with selection made dynamically based on a range of factors at pick and pack and without further reference to you.

If there are unique circumstances relating shipping to your address that may impact product quality or care, you are obligated to advise of this prior to placing an order, so that we may take this into consideration.

For current shipping rates please see the options on our checkout page where you can select the shipping option, and price, that best suits your wishes before placing your order.

Delivery options. Choose at checkout:

Regular Shipping: Australia Post tracked parcel, 2–7 business days after dispatch, free on orders over $150. It may be left at your address without a signature.
Regular Shipping with Signature & Protection: 2–7 business days after dispatch, with signature on delivery and cover for loss or damage in transit.
Express Shipping: Australia Post Express with tracking, 1–5 business days after dispatch.

Express Shipping with Signature & Protection: 1–5 business days after dispatch, with signature on delivery and cover for loss or damage in transit.

Faulty, damaged, missing or incorrect items. Email orders@mintcoinshop.com.au with your order number and photos. Please tell us as soon as you can, ideally within 7 days of delivery, so we can lodge any carrier claim quickly. We will repair, replace or refund as the Australian Consumer Law requires, and cover reasonable return postage.

Parcels shown as delivered. Once tracking shows a parcel delivered to the address you gave us, it is in your care. If no one can safely receive parcels at your address, choose a Signature & Protection option.

For more up to date delivery times please visit the Australia Post website here.

International Shipping

Rate is calculated at checkout based on your location and order volume.

Countries we ship to are displayed at Checkout.

$300AUD cover for loss & damage included by our third-party courier. If you require more, please contact us.

Orders will be shipped by our third-party courier. You may refer to the tracking number from the link in the delivery notification email and check the status of your shipment by visiting the courier service's official website.

Products purchased may be subject to customs and export control laws and regulations. You agree to comply with all applicable international and national laws and regulations. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Import Taxes & Duties - Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination and shall be charged on top of our selling price.

Payment of these charges and taxes is the responsibility of the recipient and are not covered by us. For further details of charges, please contact your local customs office.

Customs & Regulations - You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

Foreign Transaction Fees - Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.