Shipping policy
For In stock items orders are usually processed within 2 business days
We use Australia Post as well as courier partners for shipping with selection made dynamically based on a range of factors at pick and pack and without further reference to you.
If there are unique circumstances relating shipping to your address that may impact product quality or care, you are obligated to advise of this prior to placing an order, so that we make take this into consideration.
For current shipping rates please see the options on our checkout page where you can select the shipping option, and price, that best suits your wishes before placing your order.
Orders of $500.00+ can ship free.
Insurance & Signature on Delivery can be added to your order when proceeding to the shopping cart, if this is not selected and your order is lost, damaged or stolen we are not liable to offer a replacement or refund.
For more up to date delivery times please visit the Australia Post website here.
International Shipping
Rate is calculated at checkout based on your location and order volume.
Countries we ship to are displayed at Checkout.
$300AUD cover for loss & damage included by our third-party courier. if you require more, please contact us.
Orders will be shipped by our third-party courier. You may refer to the tracking number from the link in the delivery notification email and check the status of your shipment by visiting the courier service's official website.
Products purchased may be subject to customs and export control laws and regulations. You agree to comply with all applicable international and national laws and regulations. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Import Taxes & Duties - Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination and shall be charged on top of our selling price.
Payment of these charges and taxes is the responsibility of the recipient and are not covered by us. For further details of charges, please contact your local customs office.
Customs & Regulations - You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
Foreign Transaction Fees - Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.