FAQ
Frequently Asked Questions.
Q: Where do you source your products?
A: We source directly from The Royal Australian Mint, The Perth Mint and Agoro (NZ Mint).
Q: Are you a Mint?
A: No. We are a privately owned business.
Q: Does your website list all the coins you have for sale?
A: Yes, all products available are listed on our website www.mintcoinshop.com.au.
Q: Do you have coins not on your website?
A: No, everything available for sale is listed online.
Q: Can I preorder a coin prior to release?
A: No, sorry.
Q: Why are there limits on the quantity of some coins?
A: The be fair to all.
Q: What's best way to care for coins?
A: In a safe dust free place with cool air, in their original packaging, untouched y human hands.
Q: Who sets the release date and time for new coins?
A: Each mint sets this for the products they produce.
Q: Do you store coins for customers?
A: No, we do not offer a storage facility.
Q: Can I come to your location and buy coins?
A: We do not store all our stock in one location for security reasons.
Q: How do you fight against flippers and bots?
A: We manually check orders to ensure that buying rules are followed.
Q: Do you ship internationally?
A: Yes.
Q: What's the best way to contact you?
A: Email, 100%, orders@mintcoinshop.com.au.
Q: Do you do coin valuations?
A: No, sorry.
Q: How can I tell if a coin is fake?
A: Everything we sell is real. We cannot speak for coins not sold by us. be careful when buying.
Q: Should I make an inventory list of my coin collection?
A: yes, ideally in a spreadsheet. Plus, take photos of the collection.
Q: Do you grade coins?
A: No, sorry.
Q: Should I clean my coins?
A: Our recommendation is - no.
Q: How do you set the price for coins you sell?
A: We follow the recommended retail price determined by the Mints from which we source coins.
Q: What does mintage mean for coins?
A: This refers to how many of that specific coin were produced by the Mint. Note: lower numbers usually mean higher rarity, and this can be beneficial for future price.